Shipping policy

Last Updated: 21/08/2025

Thank you for shopping with ninjon.net! This Shipping Policy explains how and when we ship your orders.

1. Order Processing

  • Preorder items (such as the Deck of Many Colours) have estimated shipping timelines provided on the product page. Please note these are estimates only and may change.

2. Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and the selected shipping method.

  • Estimated delivery times will be displayed at checkout, but may vary depending on carrier performance, customs clearance, and unforeseen delays.

  • We cannot guarantee delivery by a specific date.

3. International Shipping

  • We ship worldwide to most countries.

  • All international orders are subject to local import duties, taxes, and customs fees, which are the responsibility of the recipient.

  • These charges are not included in the product price or shipping cost at checkout.

  • Customs policies vary by country - please check with your local customs office for details before ordering.

  • We are not responsible for delays caused by customs processing.

4. Tracking & Delivery

  • Once your order ships, you will receive a tracking number via email (where available).

  • Delivery may require a signature depending on your local courier.

  • If a package is returned to us due to an incorrect address or refusal to pay customs duties, we will issue a refund for the product only (shipping costs are non-refundable).

5. Preorders

  • If your order contains a preorder item, your entire order may be held until all items are ready to ship.

  • Estimated delivery dates for preorder products will be provided on the product page.

6. Questions

If you have any questions about shipping or international delivery, contact us at: ninjoncustomercare@gmail.com